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- BlackBerry Wins a Shorty Industry Award!
(Originally posted on the Inside BlackBerry Help Blog)
I'm pleased to report that on Monday, March 26th, 2012, Research In Motion® (RIM®) won the 2012 Shorty Industry Award for Best Use of Social Media for Customer Service!
This is the second year in a row that RIM has won a Shorty Award for Customer Service, but what makes this year so special is that they expanded the Shorty Awards to honor all of the best short-form content published across social media, beyond just what we publish on Twitter®. In addition, they included the Customer Service category in the Shorty Industry Awards which, unlike the general interest Shorty Awards, are exclusive to the professional industry community. While the general Shorty Awards are subject to public voting, the Shorty Industry Awards are reviewed by a prestigious panel of expert and celebrity judges.
Our winning entry highlights the global expansion of the social support programs at RIM, and specifically calls attention to the successes of @BlackBerryHelp, @AyudaBlackBerry, @BlackBerryBantu and the global BlackBerry Support Community.
I want to congratulate everyone on the Social Support team for their continuous hard work, without which we wouldn't have the honor of calling ourselves winners two years in a row! Hats off to #TeamBlackBerry!
Переслать - BlackBerry Introduces: BlackBerry Fan of the Month, April 2012
Hey #TeamBlackBerry! I hope everyone had an awesome March. With the launch of the #PlayBook2 contest, the BlackBerry® Mini Keyboard, and everything BlackBerry® PlayBook™ OS 2.0 – it has been a busy few weeks. Now that April is underway, we'd like to introduce and celebrate our BlackBerry® Fan of the Month (FOTM) for April 2012.
This Month's FOTM demonstrates continuous passion for the BlackBerry brand. He is constantly expressing enthusiasm for BlackBerry products and engaging with #TeamBlackBerry in a number of ways, including his never-ending desire to help us out. I am pleased to introduce Josh (@BBBrodyBB) as our FOTM for April.
Let's hear from the man himself — meet Josh:
1. How many years have you been using a BlackBerry device?
Since 1999, when I carried the original BlackBerry® 850 smartphone. I remember BlackBerry before it was even called BlackBerry — I beta tested the very first devices. It's always been the go-to device for me. It just makes my life easier.
2. How many BlackBerry devices have you had? Which ones? What do you have now?
BlackBerry 850, 7230, 8120, 8130, 8530, 9780, and 9850, and now I’m using the BlackBerry Bold 9900 smartphone and 16GB BlackBerry PlayBook. For the most part, what I've done is multitask with more than one BlackBerry device – one for work and one for my personal life. Even if I'm disconnected from work, I can stay connected with my BlackBerry smartphone. I believe RIM has kept true with what the devices were built to do: With the BlackBerry Bold 9900 smartphone, you can do literally everything, but it keeps the core functionality of a true messaging device. It's a communication machine.
I believe what RIM invented with push email was a revolution – taking it from the desktop and putting it on your hip. Also, I'm a keyboard fanatic (#QWERTYforLIFE). A BlackBerry keyboard always keeps me happy.
3. What is your favorite BlackBerry app?
BlackBerry® Messenger (BBM™). I use so many of the different applications – BlackBerry® Travel, BlackBerry® Traffic, Twitter®, Facebook® – but I have found BBM to have more power than any other messaging platform. For me, it really is the ultimate way to communicate. Twitter for BlackBerry smartphones would definitely be my second favorite.
4. How many BBM contacts do you have?
123.
5. What is your favorite BBM emoticon?
6. Tell us about the best BBM you’ve ever received. What did it say and who was it from?
I get so many that it’s hard to choose, so I guess the best would be when friends BBM’d me that they saw me on TV. I was on Wheel of Fortune, so it was a highlight when people were BBMing me to say, "Hey, I saw you on TV!"
7. If you could BBM your BlackBerry smartphone, what would you say?
Good morning, it’s time to be bold and take on the day! I actually do say this – it's just one of those corny ways to get the day going. The last thing I do before I fall asleep is look at my BlackBerry smartphone and the first thing I do when I wake up is look at my BlackBerry smartphone.
8. What superhero/celebrity/metaphorical duo could represent you and your BlackBerry smartphone? (e.g. I'm Batman, my BlackBerry is Robin: here's why…)
Marty McFly & the “time machine” — my BlackBerry smartphone makes me so efficient it’s like time travel. The more I use it, the more time I save!
9. Do you have a favorite BlackBerry memory? Please share.
There are so many that it's hard to pick just one. But my favorite has to be when my 14-year-old son said he had to have a BlackBerry smartphone because he was tired of touchscreen phones! He currently has the BlackBerry® Curve™ 9350 smartphone and he loves it. We've got the whole family on a [BBM] group. We typically use it to share funny pictures we find throughout the day. The current craze for my son is finding funny memes online and sharing them with us.
10. Are you prepared to handle the fame that comes with being our Fan of the Month?
Absolutely! I'm ready and looking forward to it. I just think it's an amazing honor.
11. We see that you're a music lover – what new music has your BlackBerry smartphone helped you discover?
My faves are The Black Keys & Tom Petty and the Heartbreakers…but I listen to all types of music, from Adele to Diplo to Young the Giant. My latest musical discoveries using BBM Music have been more DJ music – Skrillex, Swedish House Mafia, Avicii…the choices seem endless! With BBM Music, I've found so much more music from friends I've made around the globe.
12. We've also noticed that you enjoy a reality TV show or two (so do we!). Do you chat with your BlackBerry pals during the show?
The reality show I enjoy the most is The Amazing Race. I chat via BBM, Twitter, Facebook, SMS, you name it! I'm always on my phone chatting people up and talking about it. I really want to get on that show, too. To be able to travel the world and win a million bucks, that would be the ultimate.
13. You share our love for BlackBerry Travel and BlackBerry Traffic. Where has your BlackBerry smartphone traveled with you?
My BlackBerry smartphone traveled with me to California when I appeared on Wheel of Fortune. It was an amazing experience, and then my BlackBerry smartphone traveled to Sun Peaks resort in British Columbia with me on the trip I won.
14. What's YOUR next big BlackBerry Adventure?
My next adventure is to Orlando to attend BlackBerry World™ (and hopefully make it to CES in January 2013). It is certainly THE place to go for a Team BlackBerry member like me!
Thanks for meeting our April FOTM! Be sure to give Josh a shout out on Twitter – @BBbrodyBB
In case you missed our last three BlackBerry Fans of the Month, you can check 'em out here:
January – Brian (@newshutr)
February – Ivan (@IvanSHarris)
March – Jane (@photosfromabb)Keep sharing your FOTM suggestions with us, either by leaving a comment below, tweeting to us @BlackBerry, or posting on our Facebook page. Stay tuned – our May FOTM could be YOU!
Переслать - Take me out to the ball game…and check out MLB.com At Bat 12!
Hey baseball fans! Today the regular season of Major League Baseball gets under way – so what better time to explore the official app of the league, MLB.com At Bat 12? It's loaded with tons of near real-time features, so on the sad occasions when you can't get out to the ballpark, you can take the game with you on your BlackBerry® smartphone.
True baseball fans know that to follow along with the game while on the go, you need information as it happens. MLB.com At Bat 12 features home and away live game radio broadcasts, so no matter where you are, you can keep your ear to the pulse of your team.
MLB.com At Bat 12 also comes loaded with up-to-the-minute scores and news from around the league, but I personally enjoy the pitch-by-pitch tracker so I can see what's going on as it happens. You can customize push notifications that let you know when the game is starting and ending, and get alerts for scores and game-changing plays.
Speaking of those big-time highlights, in-progress video updates let you view the magic, right from your BlackBerry smartphone.
MLB.com At Bat 12 is also your one-stop shop for complete coverage and information, displaying breaking news, standings schedules, rosters and statistics. The only thing missing? Peanuts and popcorn.
If you're like me and you need to stay tuned in to the boys of summer all season long, then you definitely need to consider having this app in your rotation. Click here to purchase it on the BlackBerry App World™ storefront.
Well, this post is rounding third and heading for home. Tell us who your favorite MLB team is and how far you think they'll go this year! (BTW, if you haven't guessed, for me it's the Toronto Blue Jays all the way!)
Переслать - Happy Birthday BlackBerry App World! Top Paid BlackBerry Apps of the Last Three Years
The BlackBerry® App World™ storefront turned three years old this week. It's generated more than 2 billion downloads since launch and now has over 70,000 apps in the catalog. And while we're very proud of the work that has gone into BlackBerry App World, we're especially appreciative of the tens of thousands of developers that have and continue to create apps for the BlackBerry platform. To celebrate the milestone, we wanted to share with you the list for the most popular paid apps since Blackberry App World debuted back in 2009. Whatever you have been doing with your BlackBerry® smartphone, these apps have been there to give you a personal touch, provide some fun, and of course, keep you connected.
Here are some of the top apps purchased on BlackBerry App World over the last three years:
BeBuzz – LED Lights And More: Bellshare GmbH
Ever wanted to know exactly who's calling – just by looking at that little flashing LED on your BlackBerry® smartphone? BeBuzz is designed to let you customize contact profiles so that you can easily see and hear exactly who's trying to reach you.
Download BeBuzz – LED Lights And More for BlackBerry smartphones
Shazam Encore: Shazam Entertainment Limited
Looking for a musical adventure? Shazam will take you there. Ah, the magic of holding your BlackBerry smartphone up in the air and finding out who sings that tune…music aficionados, meet your perfect match.
Download Shazam Encore for BlackBerry smartphones
Color ID™: Motek Americas Inc.
Color ID is designed to let you assign custom LED color combinations by contact when you receive a BBM™, text, email or call. With over 100 possible color combinations including “Disco” and “Double Rainbow” and unlimited custom contacts, seeing who’s contacting you has never been more awesome.
Download Color ID for BlackBerry smartphones
BeWeather: Bellshare GmbH
The BeWeather app is designed to keep you on top of whatever Mother Nature throws your way. Road warriors can set up multiple cities for those days when your carry-on luggage has to accommodate everything from short sleeves to parkas.
Download BeWeather for BlackBerry smartphones
What's that, you say? You want more? We know that the BlackBerry® PlayBook™ tablet hasn't been around quite as long as BlackBerry App World itself, but we thought you’d like to know the #1 paid app for the BlackBerry PlayBook tablet so far. Any guesses?
Angry Birds: Rovio Entertainment Ltd.
Yes, BlackBerry PlayBook tablet fans have taken kindly to those adorable little birds. #TeamBlackBerry's been defeating those sneaky egg-stealing villains one sling at a time.
Download Angry Birds for the BlackBerry PlayBook tablet
And there you have it! Be sure to tell us some of your favorite BlackBerry platform apps in the comments.
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